Technical Writing Support
Service overview
What you get with Technical Writing Support
Technical writing is judged on whether a defined reader can complete a task, not on how the prose sounds. AMDEX Scholar Labs supports students on the document types their modules actually set: instructions-for-use manuals, standard operating procedures, white papers, API reference documentation, technical specifications and release notes. The support is built around the conventions that govern each one — the Microsoft Writing Style Guide and Google's developer documentation style guide for software text, ANSI Z535.6 signal words for safety notices, Simplified Technical English where controlled language applies, and the Diátaxis split between tutorial, how-to guide, reference and explanation for structuring a whole documentation set. What that looks like in practice: explaining the method, building a worked parallel example on a subject that is not your assessed one, marking up a draft you have written, proofreading for consistency, and supplying clearly labelled reference documents for study. Step syntax, terminology control, heading hierarchy and figure numbering are all learnable and all controllable.
- Guidance built around your own brief and your marking rubric
- Matched to a specialist who works in your subject area
- Referencing explained and checked in your institution’s style — APA, MLA, Harvard, Chicago and more
- Feedback on your drafts while there is still time to act on it
- Worked examples supplied as labelled models to study and cite, never to submit
- Human expertise — nothing here is generated by AI
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What counts as technical writing in a university module?
Anything written so a defined reader can do or verify something. Modules typically set one of a small set: an instructions-for-use manual for a device or piece of software; a standard operating procedure with numbered steps, responsibilities and a revision history; a white paper arguing a technical position for a non-specialist decision-maker; API reference documentation; a technical description or specification sheet; and release notes. Engineering and computing programmes usually embed these inside a wider professional communication unit, so the same brief may also demand a covering memo or a short oral summary. Each has a different reader and a different tolerated jargon level, and marking language commonly turns on usability, audience fit, accuracy and completeness — check your own module's assessment criteria, which take precedence.
How should a procedure or SOP actually be structured?
One action per step, in the imperative, in the order the reader performs them. Conditions go before the action — "If the sensor reads above 40 °C, stop the pump" — never after, because a reader who acts on the first half of the sentence has already made the mistake. Warnings sit above the step they protect and use the ANSI Z535.6 signal words: DANGER, WARNING and CAUTION in that order of injury severity, with NOTICE reserved for property or equipment damage rather than harm to a person. The result of a step goes in its own sentence rather than folded into the instruction. A workable skeleton, which we walk through on a parallel process so you can apply it to your own:
- Title block: document control number, revision number, effective date, approving role
- Purpose and scope — what the procedure covers, and explicitly what it does not
- Responsibilities, assigned by role rather than by name
- Materials, equipment, prerequisites and required competencies
- The numbered procedure, one action per step
- Acceptance criteria or expected result
- References to related procedures and standards
- Revision history table
Which style guide should I write to, and what does it change?
Whichever your brief names. If it names none, choose one and apply it without exception. The Microsoft Writing Style Guide and Google's developer documentation style guide both cover software text and disagree in places — Microsoft rules out input-specific verbs and standardises on "select", where Google uses "click" for a mouse and "tap" for touch — so mixing them shows. The Chicago Manual of Style, 18th edition (2024), settles general editorial questions such as number style, hyphenation and figure captions. IEEE editorial style is common in engineering contexts. Citation style is a separate decision from prose style; our comparison of referencing styles sets out those differences. Record every decision on a one-page style sheet and hold to it.
How do I write API reference documentation?
Start from the contract, not from prose. A REST reference is written or generated against an OpenAPI description — version 3.1, or 3.2, which was published in September 2025 — and rendered with a tool such as Redoc or Swagger UI. Around the reference sit a quickstart, an authentication guide and task-based how-to pages, which is the Diátaxis division applied to software. We explain how to read a specification file, how to turn schema fields into readable descriptions, and where the prose has to add what the schema cannot say. Each endpoint entry needs:
- Method and path
- One line stating what the call does
- Authentication requirement and any required scopes
- Parameters: name, type, required or optional, constraints, default
- A request example with a realistic payload
- Success response: status code, body schema, worked example
- Error responses: each status code, what triggers it, how to recover
How do I keep terminology and formatting consistent across a long document?
Build a termbase before you write. List every object, feature and user role with one approved term, the variants you are ruling out, and a short definition — then never vary. Simplified Technical English (ASD-STE100, Issue 9, released January 2025) formalises exactly this for aerospace maintenance documentation by fixing a controlled vocabulary and constraining sentence construction, and the discipline transfers to any manual. For formatting, single-source authoring in Markdown, AsciiDoc, reStructuredText or DITA 1.3 topics keeps heading levels, admonitions and cross-references mechanical rather than hand-maintained. A prose linter such as Vale can check a draft against a Microsoft or Google style package. Figures need numbered captions, alt text and a callout from the body.
Can you write my manual or SOP so I can hand it in?
No. Assessed technical writing is your own work, and the support is deliberately separate from it. That means explaining conventions — step syntax, minimalism, controlled terminology, admonition placement; building a worked example on a different product or process so the pattern is visible without touching your brief; reading a draft you have written and marking where a step is ambiguous, a warning is misplaced or a term drifts; and proofreading for consistency of tense, capitalisation, units and cross-references. A sample SOP or manual we supply is built on a different process, is labelled as reference material, and is there for studying step syntax and admonition placement. If your institution requires a declaration of editorial assistance on a submitted manual or SOP, declare it in the form your handbook specifies — the revision history table inside the document is a change log, recording revision number, date, description of change and approving role, and is not the place to record it.
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Technical Writing Support: common questions
Purpose and reader. A report tells someone what was found and what should follow, arguing from data towards a recommendation, and is usually sectioned by findings. A technical document tells someone how to use, install, operate or maintain something, is organised by task, and is judged on whether the reader succeeds. Support for the first sits under report writing; the two are marked on different criteria.
We coach them rather than produce finished assessed artwork. That covers when a swimlane or flow diagram carries a process better than prose, how to number and caption figures so body text can reference them, what a callout should and should not label, cropping and annotation conventions for screenshots, and how to write alt text that carries the same information. For separate poster and slide work, see presentation and infographic support.
Whichever your institution specifies, applied consistently — and never two variants in one document. In technical text the choice reaches past spelling into things a reader checks: -ise/-ize endings, licence/license and practice/practise, whether a date is spelled out or written in numerals that two regions read differently, the decimal marker, and whether a space sits between a number and its unit. Fix the choice on your style sheet before you draft, and a linter such as Vale can hold you to it.
Yes. Proofreading technical text checks more than grammar: step numbering and sequence, imperative consistency, tense, capitalisation of UI labels and part names, unit and symbol usage, cross-reference and figure-number accuracy, and whether terminology matches your own glossary. An embedded safety message sitting after the step it protects, or a term drifting from your own glossary entry, is flagged with the rule it breaks — Z535.6 placement, your glossary, your style sheet — rather than silently rewritten, so every correction stays your decision. Tell us the style guide, document type and length when you get in touch.
Both, which is what makes it demanding: it has to satisfy technical accuracy and persuasive structure at the same time — check how your brief weights the two. A white paper argues a technical position to a decision-maker who is not a specialist, so it needs the evidence discipline of technical writing and the structure of an argument: problem framing, why existing approaches fall short, the proposed approach, evidence, limitations, and what the reader should do next. Jargon must be defined on first use, and every claim needs a traceable source.
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